PRIVACY POLICY

Go judi Privacy Policy – Personal Data Protection for Malaysian Players

Go Judi is committed to protecting the privacy and security of every player's personal data. This Privacy Policy transparently explains how we collect, use, store, and protect your information when you use our Sports Betting and online casino platform.

Updated: 1 January 2026
Bahasa Melayu (ms-MY)
Malaysia

Go Judi's Data Protection Commitment

Six core pillars that keep your privacy protected on the Go Judi platform.

256-Bit SSL Encryption

All data transmitted between your device and Go Judi's servers is protected with industry-standard 256-bit SSL encryption. This means your personal information, account details, and financial transactions cannot be accessed or read by any unauthorised third party.

No Sale of Data to Third Parties

Go Judi has never sold, rented, or traded players' personal data to any third party for marketing or other commercial purposes, and never will. Your data belongs to you, and we respect that right absolutely.

Full Control in Your Hands

Every Go Judi member has the right to access, update, and request deletion of their personal data at any time. We provide a simple and transparent process so you can manage your own information without unnecessary hassle.

Malaysia PDPA Compliance

Go judi's Privacy Policy is designed to be fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal data protection obligations seriously and continuously update our practices in line with the latest legislation.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and round-the-clock security monitoring. Both physical and digital access to our databases is strictly restricted to authorised personnel only.

Data Breach Notification

In the event of any data security breach involving your personal information, Go Judi is committed to notifying you within the timeframe required by applicable law. Transparency is a core value we uphold in every situation.

Important Note: This Privacy Policy describes go judi's personal data protection practices and applies to all users of our platform at gojudi.im. By using the go judi platform, you agree to the collection and use of information as described in this Privacy Policy. Please read this document carefully and contact us if you have any questions or concerns.

1. Introduction

Go Judi ("we", "our platform") takes your privacy seriously. As Malaysia's leading online sports betting and casino platform, we process a significant volume of personal data every day, and we understand how important your trust is when it comes to handling that information responsibly.

This Privacy Policy ("Policy") is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and applies to all personal data we collect, process, and store in connection with the operation of the Go Judi platform. This Policy covers all services we offer, including Sports Betting (Malaysia Super League football, EPL, badminton, cricket), online casino, slots, Live Casino, and all other platform features.

We are committed to protecting your privacy. When we ask you to provide certain information that may identify you while using the go judi platform, you can be assured that it will only be used in accordance with this Privacy Policy.

2. Types of Personal Data We Collect

Go judi collects various types of personal data from our users. Below is a summary table of the data we collect and the purpose for each:

Data Categories Examples of Information Primary Purpose
Identity Data Full name, date of birth, MyKad/passport number Identity verification (KYC), fraud prevention
Contact Data Email address, phone number, residential address Communications, account verification, customer support
Financial Data EWallet information (Touch 'n Go, GrabPay), FPX details Processing deposits and withdrawals
Transaction Data Deposit, withdrawal, betting, and winnings history Account management, AML compliance, support
Technical Data IP address, device type, web browser, OS Security, fraud detection, analytics
Usage Data Pages visited, games played, session duration Product improvement, relevant marketing

We only collect data that is necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is needed to operate the Go Judi platform.

3. How We Collect Your Data

Go Judi collects your personal data through various channels when you interact with our platform:

  • Account registration: When you register a new account with Go Judi, you are required to provide basic information such as your name, email address, date of birth, and phone number.
  • KYC verification process: When you submit identity verification documents such as a MyKad or passport for account verification purposes.
  • Financial transactions: When you make a deposit or withdrawal using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX online banking.
  • Platform usage: Automatically when you use our platform, including information about your device, internet connection, and usage patterns.
  • Communications with us: When you contact customer support via email, live chat, or any other communication channel we provide.
  • Cookies and similar technologies: Through the use of cookies, tracking pixels, and other tracking technologies when you browse our website.

4. How We Use Your Personal Data

Go Judi uses the personal data we collect for the following purposes, all grounded in a valid legal basis under PDPA 2010:

  • Service provision: To process account registration, manage deposits and withdrawals, settle bets, and enable access to all features on the Go Judi platform.
  • Identity verification: To carry out the KYC process required to ensure the security of your account and comply with anti-money laundering (AML) legal obligations.
  • Service communications: To send important notifications related to your account, including transaction confirmations, security alerts, and service updates.
  • Fraud prevention: To detect, investigate, and prevent any fraudulent activity, manipulation, or platform abuse that could harm you or Go Judi.
  • Legal compliance: To fulfil applicable legal and regulatory obligations, including reporting suspicious transactions to the relevant authorities when required.
  • Product improvement: To analyse usage patterns and feedback in order to improve the Go Judi platform, games, and overall user experience.
  • Relevant marketing: To send you information about Go Judi promotions, bonuses, and special offers that may interest you, subject to your communication preferences.

We will not use your personal data for any purpose beyond those stated above without first obtaining your consent.

5. Sharing Data with Third Parties

Go Judi does not sell or trade your personal data. However, we may share your information with selected third parties in the following limited circumstances:

  • Payment service providers: Information required to process your transactions is shared with eWallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and banks supporting DuitNow and FPX, including Maybank and CIMB.
  • Game software provider: Casino and sports game providers partnering with Go Judi may receive the minimum technical data required to deliver a seamless gaming experience.
  • Regulatory authorities: We may be required to disclose certain information to Malaysian authorities when mandated by law, court order, or regulatory process.
  • IT service providers: Technical service providers — including server hosting, cybersecurity, and data analytics — who are bound by strict confidentiality agreements with Go Judi.

All third parties with whom we share data are required to maintain data protection standards equivalent to our own and may only use the data for the specified purposes.

6. Cookies & Tracking Technologies

The Go Judi platform uses cookies and similar tracking technologies to enhance the user experience and analyse our website's performance. The types of cookies we use are as follows:

  • Essential cookies: Essential cookies required for core platform functions such as login session authentication, security, and technical stability. These cookies cannot be disabled.
  • Performance cookies: Helps us understand how users interact with our platform by collecting anonymous information, including the most frequently visited pages and error messages encountered.
  • Functional cookies: Allows the Go Judi platform to remember your preferences — such as language, region, and other personal settings — to deliver a more personalised experience.
  • Marketing cookies: Used to display relevant advertisements and promotions to you based on your interests and activity on the platform. You may choose to disable these cookies.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the Go Judi platform.

7. Personal Data Security

Go Judi implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, disclosure, or alteration. Our key measures include:

  • 256-bit SSL encryption for all data transmitted between your device and our servers
  • AES-256 encryption for sensitive data stored in our database
  • Two-factor authentication (2FA) for admin access and player accounts
  • Multi-layered firewall and intrusion detection system (IDS/IPS)
  • Continuous 24/7 security monitoring and audit logging
  • Regular penetration testing by independent security experts
  • Cybersecurity awareness training for all Go Judi staff
  • Tested and documented incident response procedures

While we make every effort to protect your data, no method of transmitting data over the internet or electronic storage is 100% secure. We also encourage you to take precautions by using a strong and unique password for your Go Judi account.

8. Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will respond to access requests within 21 business days.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you, either through your account settings or by contacting customer support.

Right to Erasure

You may request the deletion of your personal data, subject to any legal record-retention obligations applicable to the platform's operations.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time by contacting our team.

Right to Data Portability

You may request your personal data in a machine-readable format for the purpose of transferring it to another relevant platform.

Right to Restriction of Processing

In certain circumstances, you have the right to request that we temporarily restrict the processing of your personal data while a dispute or issue is being resolved.

To exercise any of the rights above, please contact our Data Protection Officer at privacy@gojudi.im. We will respond to your request within a reasonable timeframe and will not charge any fee for legitimate requests.

9. Protection of Children's Data

The go judi platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Should we discover that we have collected personal data from a minor, we will take immediate steps to delete that data and close the account in question.

If you believe we may have collected information from someone under the age of 18, please contact us immediately at privacy@gojudi.im so we can take the appropriate action.

10. Amendments to This Privacy Policy

Go Judi reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or updates to the services we offer. When we make material changes, we will:

  • Displaying a prominent notice on the Go Judi platform's main page
  • Sending notification emails to all registered members
  • Updating the "Last Updated" date at the top of this Policy

Your continued use of the Go Judi platform after any amendments take effect will be considered acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the Go Judi Data Protection Officer through the following channels:

  • Email: privacy@gojudi.im
  • General Support: support@gojudi.im
  • Live Chat: Available 24/7 on the Go Judi platform

Our Bahasa Malaysia-speaking team is available to assist you within 24 hours on business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

Your Privacy Is Our Priority

Go Judi is committed to keeping your personal data protected to the highest security standards. If you have any further questions about this Privacy Policy, our team is available 24 hours a day, 7 days a week in Bahasa Malaysia at privacy@gojudi.im.

Your Data Is Safe with Go Judi

Register a Go Judi account today and enjoy a safe, trusted, and exciting Sports Betting and online casino experience alongside over 500,000 loyal members across Malaysia.

By registering, you agree to the Terms & Conditions and the Go Judi Privacy Policy. Players must be 18 years of age or older.

Bahasa Melayu